Description

  • What is Total CX?
    Nothing is more fun than swapping horror stories about bad (or good, or weird) customer experiences you’ve had. And TotalCX is a place where you can do just that. However, it isn’t just a place for stories—it’s also a place to figure out how the customer experience should have been…what exactly went wrong…how to best improve it…and what lessons can we learn from it.

Become a Fan

Customer Loyalty

08/01/2014

09/04/2013

06/04/2012

10/07/2011

08/12/2011

07/19/2011

10/29/2010

04/15/2010

02/16/2010

01/04/2010

Loading

Patricia Seybold Group Web Site