Description

  • What is Total CX?
    Nothing is more fun than swapping horror stories about bad (or good, or weird) customer experiences you’ve had. And TotalCX is a place where you can do just that. However, it isn’t just a place for stories—it’s also a place to figure out how the customer experience should have been…what exactly went wrong…how to best improve it…and what lessons can we learn from it.

Become a Fan

« June 2012 | Main | August 2012 »

July 2012

07/19/2012

07/09/2012

Loading

Patricia Seybold Group Web Site