By Patricia B. Seybold
Founder, CEO and Sr. Consultant, Patricia Seybold
Our Customers.com Technologies' guru, Mitch Kramer, has just released a new framework that you can use (and he is using) to evaluate Ecommerce platforms. If you are among the many companies that hope to upgrade your ecommerce capabilities in 2010, we'll make your job easier. First, you can use our new streamlined framework to be sure you are covering all the bases. Second, you can use our RFP template based on this framework to get apples-to-apples comparisons of the platforms you're considering. Third, you can use the blank evaluation matrix to do your own evaluations of the platforms you're considering. Fourth, you can rely on our detailed and objective evaluations that will be delivered in the coming months on the following platforms:
• ATG Commerce Suite
• Demandware
• E4X FiftyOne
• Elastic Path Commerce
• hybris Commerce
• IBM WebSphere Commerce
• Venda
If there are other platforms you'd like to see us evaluate, please drop Mitch a line (mkramer@customers.com). If you'd like to share your evaluations with us, we would love to see them.
